Privacy Policy

Introduction and Scope

Emerald Storm, operated by Suizhou Huacuiting Network Technology Co., Ltd., is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.emeraldstorm.autos or engage with our computer systems design and technical services. We are located at No. 360 Hefan Street, Fuhe Town, Zengdu District, Suizhou, Hubei Province, China, postal code 441300. This policy applies to all users of our services, whether you are a prospective client, current client, website visitor, or business partner. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.

Information We Collect

We collect various types of information to provide and improve our services to you. Personal identification information may include your name, email address, phone number, company name, job title, business address, and any other information you voluntarily provide when contacting us through our website forms, email at contact@emeraldstorm.autos, or phone at +86 15723012599. When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring website addresses, pages viewed, time spent on pages, access times and dates, and other diagnostic data. This information helps us understand how visitors use our website and allows us to improve our services and user experience. For clients engaging our professional services in computer systems design, integrated systems design, technical consulting, scientific research and development, architectural engineering services, or specialized design services, we may collect additional business-related information necessary to fulfill our contractual obligations. This may include technical specifications, system requirements, project details, business processes, organizational structure information, and other data relevant to delivering our professional scientific and technical services.

How We Use Your Information

The information we collect serves multiple important purposes in operating our business and providing quality services. We use your personal information to respond to your inquiries and provide customer support, process service requests and manage client relationships, deliver our computer systems design and technical consulting services, communicate with you about projects, updates, and service-related matters, improve our website functionality and user experience, analyze usage patterns and optimize our service offerings, comply with legal obligations and regulatory requirements, protect against fraudulent or illegal activities, and maintain the security and integrity of our systems. We may also use aggregated and anonymized data for statistical analysis, research purposes, and business intelligence to better understand industry trends and improve our service delivery in the professional, scientific, and technical services sector. Your information enables us to customize our approach to your specific needs in areas such as computer integrated systems design, management and technical consulting, scientific research and development, architectural and engineering services, and specialized design services. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Information Sharing and Disclosure

We maintain strict controls over the sharing and disclosure of your personal information. We may share your information with trusted service providers and business partners who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential and use it only for the purposes we specify. These may include technology infrastructure providers, data hosting services, professional advisors, and other entities that support our computer systems design and technical services operations. We may disclose your information when required by law, legal process, litigation, or governmental or regulatory authorities in China or other jurisdictions. We will also share information when necessary to protect our rights, property, or safety, or that of our clients, employees, or others. In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction, and you will be notified via email or prominent notice on our website of any change in ownership or use of your personal information. We may share aggregated, non-personally identifiable information publicly or with our partners to demonstrate usage patterns, industry trends, or for other business purposes. Any such sharing is done in a manner that does not identify individual users.

Data Security and Retention

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure server infrastructure, access controls and authentication mechanisms, regular security assessments and updates, employee training on data protection practices, and incident response procedures. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the nature of the information and the purpose for which it was collected. Client project data and business records are typically retained for the duration of our business relationship and for a period thereafter as required by applicable laws and regulations in China. Website usage data and analytics information may be retained for shorter periods as needed for operational purposes.

Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable laws and regulations. You have the right to access the personal information we hold about you and request a copy of that information. You may request correction of any inaccurate or incomplete personal information. You can request deletion of your personal information, subject to certain exceptions where we are required to retain information for legal or legitimate business purposes. You have the right to object to or restrict certain types of processing of your personal information. You may withdraw consent where we rely on your consent as the legal basis for processing. You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or contacting us directly. To exercise any of these rights, please contact us at contact@emeraldstorm.autos or call +86 15723012599. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws. Please note that we may need to verify your identity before processing your request to ensure the security of your personal information.

International Data Transfers

Our primary operations are based in China, specifically in Suizhou, Hubei Province. However, as a provider of computer systems design and technical services, we may work with clients and partners in various countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms. By using our services or providing us with your information, you acknowledge and consent to the transfer, storage, and processing of your information in China and potentially other jurisdictions where our service providers operate.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device that help us remember your preferences, understand user behavior, and improve our services. We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them. The types of cookies we use include essential cookies necessary for website functionality, analytics cookies to understand how visitors interact with our site, and preference cookies to remember your settings and choices. You can control cookie settings through your browser preferences, though disabling certain cookies may affect your ability to use some features of our website. Our website may also include third-party analytics tools that use cookies and similar technologies to collect information about website usage and performance.

Children's Privacy

Our services are designed for businesses and professional users and are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate parental consent, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child, please contact us immediately at contact@emeraldstorm.autos so we can take appropriate action.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the Last Updated date at the top of this policy. For material changes that significantly affect your rights or how we handle your personal information, we will provide more prominent notice, such as through email notification to registered users or a notice on our website homepage. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of those changes.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information. We are committed to addressing your inquiries promptly and thoroughly.